Privacy Policy – Trust My Stay

Effective Date: 30 October 2025

1. Introduction
Trust My Stay (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information of lodge owners and visitors who use our platform.

2. Information We Collect
We may collect the following information:

  • Personal details (name, email, phone number)
  • Lodge/property information (name, address, social media links, website)
  • Ownership verification documents
  • Security company details for verification purposes
  • Usage data from website interactions

3. How We Use Your Information
Your information is used to:

  • Verify lodge ownership and authenticity
  • Create verified lodge listings
  • Contact you regarding verification or listing updates
  • Prevent fraud and protect guests

4. Sharing Your Information
We do not sell or share your information with third parties except:

  • With your consent (e.g., contacting your security company for verification)
  • As required by law

5. Data Storage & Security
We store your information securely and take reasonable measures to prevent unauthorized access, loss, or misuse.

6. Your Rights
Under POPIA, you have the right to:

  • Access your personal information
  • Correct any inaccurate or incomplete information
  • Withdraw consent where applicable

7. Consent
By submitting your information, you consent to our collection, use, and storage of your personal information as described here.

8. Publicly Submitted Information & Third-Party Data
Our platform may display information sourced from public platforms such as Facebook, forums, or user submissions. This information may include names, phone numbers, or details mentioned in scam reports publicly posted elsewhere.
We do not verify the accuracy of third-party reports before displaying them, and such information is treated as publicly available data under POPIA.
If you believe information displayed about you is incorrect, outdated, or should be removed, you may request removal by emailing admin@fluxwebstudios.co.za.

9. Contact Us
For privacy-related inquiries:
admin@fluxwebstudios.co.za